Terms Of Use

TERMS OF SERVICE

1. General Acceptance
By accessing and purchasing products from our store, you agree to be bound by these Terms of Use, all applicable laws and regulations. These terms apply to all visitors, customers and users of this website/shop. If you do not agree with any part of these terms, please do not use our store and services.

2. Purchase & Payment
You agree to provide true, accurate and complete personal information when placing an order. All payments shall be completed in accordance with the designated payment methods. We reserve the right to cancel or refuse orders for abnormal transactions, false information or violation of relevant regulations.

3. Shipping & Delivery
We provide international cross-border shipping services. Delivery time is for reference only, affected by customs clearance, transportation, local logistics and force majeure factors.
Import duties, taxes and local customs fees shall be borne by buyers as required by local policies.

4. Return & Refund
Defective, damaged or wrong shipped products support return, refund or replacement.
Unused, unopened and intact pet accessories can be returned within the specified period.
Damages caused by improper use, biting, artificial damage or non-product quality problems are not covered by free return and after-sales service.

5. Proper Use & Safety
Please select suitable pet accessories according to your pet’s size, weight and behavior.
Supervise your pets during use. Please regularly check collars, leashes and wearable accessories for wear and tear. We shall not be liable for personal injury, pet damage or accidental loss caused by improper operation and misuse.

6. Intellectual Property
All texts, pictures, logos, designs and content in the store are protected by intellectual property rights. No unauthorized copying, reproduction, resale and commercial use is allowed.

7.Modification of Terms
We reserve the right to revise these Terms of Use at any time without prior notice. The updated terms will take effect immediately after being posted in the store. Continued use of our store services means you accept the revised terms.

8. Force Majeure
We shall not be held responsible for any delivery delay or service failure caused by force majeure events including natural disasters, epidemic control, customs policy changes and other uncontrollable factors.