Shipping & Delivery

Thank you for shopping with us, We offer reliable international shipping to worldwide customers.

All orders will be processed and shipped out within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

We provide standard international shipping for all pet supplies.

Standard Shipping: Estimated delivery takes 10–25 business days, depending on destination country, transportation and customs clearance.

Delivery time is for reference only, not guaranteed.

All import taxes, customs duties, clearance fees and local charges are the buyer’s responsibility.

We will not be liable for customs delays, detention or additional local fees.

We ship to most countries and regions worldwide.

Certain remote areas may have shipping restrictions or extra freight. We will contact you in advance if any issue occurs.

Package weight, size and product quantity will follow actual shipment.

Minor delays may happen due to bad weather, peak shopping seasons, customs inspection or force majeure events.

If your package is lost, severely delayed or damaged during transit, please contact our customer service promptly.

We will provide tracking support and offer reasonable solutions including replacement or partial refund.

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